CEO Casino Privacy Policy
Your privacy matters to us. This policy explains what personal data CEO Casino collects, how we use it, and the rights you have as a Filipino player on our platform. Please read it carefully before registering or using any of our services.
How We Handle Your Personal Data
1. Information We Collect
When you register and use CEO Casino, we collect certain personal information to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data such as your device type, IP address, browser type, and session activity logs to help us maintain platform security and improve performance. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Philippines. We only collect information that is necessary for the purposes described in this policy.
2. How We Use Your Information
CEO Casino uses your personal data primarily to create and manage your player account, process deposits and withdrawals, and verify your identity in line with our Know Your Customer (KYC) obligations. We also use your information to send you important account notifications, respond to your support requests, and detect any suspicious or fraudulent activity on the platform. Your data helps us personalise your experience and ensure that the games and features you see are relevant to your preferences as a Filipino player. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally. We will never use your personal information for purposes beyond what is described in this Privacy Policy without first obtaining your explicit consent.
3. Sharing Your Data
CEO Casino does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or court order. Any third party that receives your data on our behalf is only permitted to use it for the specific purpose for which it was shared. We take all reasonable steps to ensure that your data remains protected whenever it is shared with authorised partners.
4. Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering regulations. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. If you request the deletion of your account, we will process your request in accordance with our legal obligations and notify you of the outcome within a reasonable timeframe. You may contact us at any time to enquire about the specific retention period applicable to your personal data.
5. Your Rights as a Data Subject
Under the Data Privacy Act of 2012 of the Philippines, you have the right to access, correct, and request the deletion of your personal data held by CEO Casino. You also have the right to object to the processing of your data, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, you may contact us using the email address provided in the footer of this page. We will respond to all verified data subject requests within 30 days of receipt. We are committed to upholding your privacy rights and will work transparently with you to resolve any concerns.
6. Security Measures
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
7. Cookies and Tracking
CEO Casino uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyse how our site is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand player behaviour and improve our services, but these are only activated with your consent. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to collect sensitive personal information or to track your activity on third-party websites.
8. Changes to This Policy
CEO Casino reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is handled, please reach out to us via the contact email listed in the footer of this page.
Last updated: June 2025. This policy applies to all registered players on the CEO Casino platform in the Philippines.
Your Data, Your Rights
Right to Access
You can request a copy of the personal data CEO Casino holds about you at any time. We will provide this information within 30 days of receiving your verified request. Simply contact us via the email in the footer to get started.
Right to Correct
If any of your personal information is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly from your profile, or contact our support team for assistance with more complex changes.
Right to Erasure
You may request the deletion of your personal data where there is no longer a legal basis for us to retain it. Requests are processed in line with our obligations under the Data Privacy Act of 2012 and applicable anti-money laundering regulations in the Philippines.
Right to Object
You have the right to object to certain types of data processing, including direct marketing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Right to Complain
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can resolve any concerns directly and promptly.
Questions About Your Privacy?
We are here to help. If you have any concerns about how CEO Casino handles your personal data, check our FAQ or log in to manage your account settings directly.